Privacy Disclaimer

Privacy Policy GDPR: Update 24-05-2018

Belgian Clinics has recently updated its privacy policy to explain how we protect your personal data in accordance with the new General Data Protection Regulation (GDPR) of the EU.

As Belgian Clinics, we are responsible for processing your personal data. If, after reviewing our privacy statement, you have any questions or wish to contact us, you can do so using the contact details below:

Belgian Clinics BVBA (BE0886680364)
Schaluinstraat 5 - 3290 Diest
+32 13 39 37 00
info@belgianclinics.com

Why Belgian Clinics Needs Your Data

Your personal data and other information and files (e.g., photos) are processed by Belgian Clinics for the following purposes and legal grounds:

- To contact you by phone (calling and/or via app);
- To communicate in writing (by email and/or post);
- To send newsletters, satisfaction surveys, and follow-up documents;
- To use the agenda management system;
- To compile the medical file (lab results, radiological results, photos, etc.).

Additionally, Belgian Clinics may use your personal data in the context of performing an agreement concluded with you, typically consisting of aesthetic and/or medical services, rental of premises and/or buildings, and other services.

We use the collected data only for the purposes for which we obtained the data.

All medical information you provide to us is processed in-house and not shared with third parties, except for the medical staff working within Belgian Clinics.

Sharing with Others

Belgian Clinics will only provide your personal data to third parties if it is necessary for the performance of an agreement concluded with you or to comply with a legal obligation.

The data you provide to us, in the context of executing an agreement, may be shared with third parties. Depending on the agreement, we use third parties for online payments (EU), server environment management (EU), domain names & SSL certificates (EU), IT infrastructure management (EU), accounting (EU), and sending (and distributing) newsletters & invitations (e.g., Office365, Mailchimp… GDPR Compliant, outside the EU).

We may also share personal data with third parties if you give us (written) permission to do so. You have the right to withdraw this consent at any time without affecting the lawfulness of the processing before the withdrawal.

Tracking Website Visits

On the website of Belgian Clinics (and any subsidiary websites), general visit data is kept, including the IP address of your computer, the time of retrieval, and data your browser sends. This data is used for analysis of visit and click behavior on the website. Belgian Clinics uses this information to improve the operation of the website. This data is anonymized as much as possible and can be shared with direct subcontractors of Belgian Clinics and is not provided to others.

Google Analytics

Belgian Clinics (and any subsidiary websites) uses Google Analytics to track how users use the website and how effective Belgian Clinics’ Adwords advertisements are on Google search result pages.

The information obtained in this way, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States (outside the EU). Read Google's privacy policy for more information. You can also find Google's privacy policy for Google Analytics there. Note that this data can change regularly.

Google uses this information to keep track of how our website is used, to provide reports about the website to Belgian Clinics.

More info at: https://support.google.com/analytics/answer/6004245?hl=en

Cookies

The Belgian Clinics website uses (necessary) cookies. (Necessary) cookies help make a website more usable by enabling basic functions like page navigation and access to secure areas of the website. A cookie is a small, simple file with data that is stored either in the hardware of your device (such as PC, smartphone, or tablet) or in the session of your browser. Without these cookies, the website cannot function properly. Cookies improve your online experience (e.g., easier login). Cookies are harmless and do not transmit viruses. A cookie is unique and is read by the server that provided it to your system. When you visit our website again, the data you previously provided can be retrieved again. This data is also not shared with third parties.

Right of Access, Correction, Deletion, Restriction, Objection, and Data Portability

You have the right to access, correct (if incorrect or incomplete), delete, restrict the processing, and object to the processing of your personal data, including profiling.

Furthermore, the customer has the right to obtain a copy (in a structured, common, and machine-readable form) of their personal data and to have the personal data transmitted to another company.

To exercise the aforementioned rights, the customer is asked to:

- Adjust the settings of their customer account; and/or
- Send an email to the following email address: info@belgianclinics.com

We may ask you to identify yourself before we can comply with the aforementioned requests. Belgian Clinics will respond to your request as soon as possible.

Security

Belgian Clinics takes the protection of your data very seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

All persons who can access your data on behalf of Belgian Clinics are bound to confidentiality.

- We use a username and password policy on all our systems.
- We pseudonymize and ensure the encryption of personal data if there is a reason to do so.
- We make backups of the personal data to restore them in case of physical or technical incidents.
- We regularly test and evaluate our measures.

If you have the impression that your data is not properly secured or there are indications of misuse, or if you want more information about the security of personal data collected by Belgian Clinics, please contact Belgian Clinics at info@belgianclinics.com.

Retention Period

The personal data processed for customer management will be retained for the period necessary to comply with legal requirements.

Complaints

If you have a complaint about the processing of your personal data, we ask you to contact us directly using the contact details above. You always have the right to file a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels, commission@privacycommission.be).

Changes & Questions

Belgian Clinics reserves the right to change this privacy statement. Please review the privacy statement on our website from time to time. If you have any questions, do not hesitate to contact us using the contact details above.

Disclaimer BBC

Website: www.belgianbeautyclinic.com and all underlying pages;

User: visitors to the website;

Company: Belgian Clinics BV

The following applies to our website. By using the website, you agree to this disclaimer.

Belgian Clinics regularly updates the content of the website and regularly updates the website. Despite these efforts, it is possible that the content of this website is incomplete or outdated.

Belgian Clinics in no way guarantees the correctness or completeness of the information consulted on this website.

Belgian Clinics does not guarantee the security of our website and can therefore not be held liable for any damage that is suffered directly or indirectly through the use of our website.

Belgian Clinics is not responsible for pages of external parties referred to;

Belgian Clinics provides information on its website without any warranty or guarantee. No rights can be derived in any way from the information on the website. Only after a personal consultation between the patient and doctor/therapist can a treatment proposal be made.

Belgian Clinics cannot be held liable for any damage whatsoever resulting from the use of the information on our website;

Belgian Clinics will change or terminate the website at its own discretion and at any time. Belgian Clinics cannot be held liable for the consequences of changes or termination on/from its website;

The user is responsible for the use of all information provided on our website.